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Manage queue records

This table contains all inbound and outbound messages.

Field Description
Number Auto-generated number
Integration Reference to Integration that this queue record relates to
Record Reference to a record within ServiceNow that this queue record relates to
Direction Outgoing if this message was sent from ServiceNow, Incoming if this message was sent to ServiceNow
State The state of the message:
New - The message has been inserted but has not been send yet
Processing - The message is currently being send or being processed
Processed - The message has been processed, no further action will be taken
Failed - Something went wrong while processing the message
Retry - Manual action, if set to this status the message will be retried
Action Reference to Action if direction is Outgoing
Web Service Reference to Web Service if direction is Incoming
MID Server Reference to the MID Server record if this has been configured for the related Action->Endpoint
Attachment Reference to the Attachment if this record was generated for an attachment

Request

Field Description
Request URL The URL used for this request
HTTP Method The HTTP method used for this request
Request Headers The custom headers used for this request
Request Message The request body used for this request

Response

Field Description
Response Code The response code returned by the web service
Response Headers The response headers returned by the web service
Response Message The response body returend by the web service